insights
Our behavioral science practice area yields insights into what makes people think, feel and act in certain ways — and how we apply those findings to brand messaging.
by Kevin Smith
Thinking back to my childhood, the grocery store looms large. When you’re a kid in a supermarket, time stands still. My mother’s review of the weekly circular and clipped coupons sentenced me to an eternity of shelf scanning and pointless coveting of things she’d never be talked into. (Capri-Sun, a staple in every cool kid’s […]
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by Kevin Smith
by Kevin Smith
How listening reveals common ground in divided times. When a teacher asked me if I was an only child, I took it as no compliment. In my case, the answer was yes. And the assumptions that came with acquiring that moniker stung. The implication was that you were accustomed to being the center of attention. […]
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by Kevin Smith
by Kevin Smith
I’m not handy. I wish it were different, but no amount of renovation-based television programming or YouTube videos seems to change things. I can be stymied by the simplest of repairs, so much so that I’ve found it less awkward to hire someone at the outset rather than engage them after I’ve botched things up […]
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by Kevin Smith
by Kevin Smith
Our most serious issues have one big thing in common — their consequences usually aren’t immediate. The impact of our behavior, be it individual or collective, usually has a long time horizon. We can eat poorly for decades before developing heart disease. And despite increasingly dangerous weather patterns, climate change remains a burden for future […]
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by Kevin Smith
by Kevin Smith
If we want people to change, we must be willing to change the way we ask. I wouldn’t have made it in corporate America. While I emulate the discipline, steadiness and structure, it just wouldn’t have been the right fit for me. What drew me to social impact communications was the constant carousel of issues: […]
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by Kevin Smith
by Kevin Smith
The art of shared understanding in donor, beneficiary and staff communications. My studio is my sanctuary. There’s no better day than one spent mixing color and painting. But as comfortable as the studio is, I have to venture out occasionally to try and up my game a bit. This involves traveling to workshops, where usually […]
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by Kevin Smith
by Kevin Smith
If your answer to most questions about consumer messaging is: “It depends,” this is for you. It finally caught up to me. For most of my life, I’d been able to eat pretty much what I want and still fit the description “tall and thin.” Then one day, my pants were too tight in the […]
read moreIf you have a goal that needs effective communications to advance it, let’s talk.