Riggs Partners: R-blog

Author Archives: cathy

I read a blog entry this morning written by Alex Bogusky that I just can’t get out of my mind. While the perspective he offered was smart from beginning to end, one section continues to whirl around in my head—so much so that I simply have to address it here before I can get on to the “the deadline is approaching” projects on my desk today.

“The market forces created by the rapid demise of mass media and traditional media models have made the real business we’re in clearer than ever. We’re in the business of . . .creating new ideas . . . so compelling and entertaining that the consumer searches them out. . . . Brilliance will be more powerful than ever, and yet everything from above average on down will become invisible. Produce ordinary ideas and nobody will ever see them.”

This is a very real and incredibly powerful shift in the business of marketing. In years past, if we produced work that was average (or God forbid, below average), we could still produce some modicum of impact because it could be forced on unsuspecting consumers via mass media interruption. Some sort of intellectual or emotional exchange would still take place. But today, the penalty for generic is this: It goes completely unnoticed.

I spend a lot of time these days talking with clients about the need to develop content so irresistible consumers are attracted to it. It is our goal on every project to produce something magnetic; an idea or execution so educational, or funny, or emotionally powerful they seek it out, rather than the other way around. This is a tall order. And it is made even more difficult—make that impossible—when the idea is compromised as it makes its journey from concept to marketplace. The result is often just what Bogusky warned—invisibility.

It is a core value at RP to listen generously as suggestions are offered along any creative path, and I believe many a good idea was made better through collaborative input. But it is our professional responsibility to stand tall for ideas worth protecting. And that is a truth worth remembering.

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To Thrift or Not To Thrift?

I read, with great interest, an article in the August 3 edition of Brandweek in which David Kenny, managing partner of Publicis Groupe’s VivaKi, stated:

“People are going to emerge from the current recession forever changed. The global recession has changed them. Environmental realities have changed them. New global leadership has changed them.”

In the next paragraph, Google CEO Eric Schmidt says just the opposite, arguing that those who think consumer frugality is here to stay “don’t understand the American psyche.” Quoted from an interview at the Cannes Lions Advertising Festival this summer, Dr. Schmidt went on to say “the moment people feel more comfortable, they’ll go back to spending large amounts of money—which is the  American pastime.”

When Schmidt speaks, you gotta listen. (He does have a vested interest in consumer credit card debt, it must be noted.) And yet I believe we are changed. The most recent data available from the Bureau of Economic Analysis shows that the U.S. personal saving rate has climbed by 3.7 percentage points since the recession began, from 1.5 percent in fourth quarter of 2007 to 5.2 percent in the second quarter of 2009, a relative increase of almost 350 percent.

Perhaps the change will come simply because credit has become so expensive, and cash is in short supply. But as difficult as this recession has been, it does feel as if a bit of the Jones-chasing has lessened. Like many Americans, I am spending more time at home, more time with my family, and I am more focused on enjoying the experience, rather than rushing off for the next acquisition.

And that is a change for the better.

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It’s the old triple play:  Nice piece on the art of presenting well, authored by Peter Coughter, posted on Heidi Ehlers’ Black Bag blog, now brought to you via RP:
Great Ideas Must Live. Here’s How to Make Sure They Do.

Devour, and practice. Practice. Practice.

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Excitement. And exhaustion.

IMG_1272So there were no nightly updates because we worked like dogs. I have come home from the Digital Creative Direction intensive at Brandcenter with an intense passion for JUST FRIGGIN’ DO IT and with bronchitis. Mike Hughes (The Martin Agency),summed it up in his opening night presentation. “None of us knows how to do digital media,” he said. “You just have to find new human, wonderful ways to do creative in this realm. You have to push to figure it out.”

His sentiments were echoed by every speaker throughout the week, ending with Jeff Benjamin, CCO of digital at Crispin. (Yes, we all bowed when he walked in.) “There is no ‘right way’ to do any of it,” he said. We (Crispin) make it up as we go along and believe me, there are lots of failures.”

So, instead of a blog entry a day, here’s a blog entry with A Lesson A Day:

Monday

Mike Hughes. The Martin Agency
Get your creative team, and your client, to see what’s possible.

Tuesday

Lisa Bennett, DDB West
To effectively bring digital to the center, you will have to reinvent your current model. (
Needless to say I LOVED hearing that one.)

Rick Webb, The Barbarian Group
Align with what internet builders care about: Build cool shit people want.

Rick Boyco, Brandcenter
Mistakes are not failure. Be prepared to be wrong.

Wednesday

Mark Avant, Brandcenter
Stop thinking “event” and start thinking “customer journey.”

Ji Lee, Google
(on ‘Open Source’) Sharing is rewarding. Give something to the world and you will get so much back.

Peter Coughter, Brandcenter
(on ‘presenting’) You are your message.

Thursday

Lars Bastholm, Ogilvy
The digital toolbox becomes broader, deeper and wider everyday. The dilemma is: We can do anything. It’s wonderful for people who are adventurous and terrifying to those who aren’t.

Pella and Calle Sjonell, BBH
1. Do. Don’t talk.
2. You must collaborate. And if you must, force collaboration.

Heidi Ehlers, Black Bag Recruitment
Most people have vivid fears and vague dreams.

Jeri Ward, Audi
The world belongs to the brave.

Friday

Jeff Benjamin, Crispin Porter
Consider yourself an inventor.

Kelly O’Keefe, Brandcenter
Have a point of view. Take a stand, and don’t let go of it.

So it is Saturday afternoon. I have been to the doc, begun a round of serious antibiotics (along with two other prescriptions) and am already feeling better. I can’t wait to get to work on Monday to enter the new world that is Riggs Partners. Anything is possible!

http://twitter.com/cathymonetti

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Speaking of World Class

All this week, I’ll be studying in the Digital Creative Direction intensive at VCU’s Brandcenter. I attended the inaugural CD school four or five years ago and it was a life-changing experience. It’s an incredible honor to be a part of this class of exceptional CDs and to study directly under the tutelage of our industry’s most prolific creatives. Getting to do it for an entire week?  Wow.

Faculty:
Jeff Benjamin
, Executive Interactive Creative Director, Crispin Porter
Jeff Gillette
, CD, Google

Rick Webb
, Co-Founder, The Barbarian Group
Lisa Bennett
, Chief Creative Officer, DDB West
Pella and Calle Sjonell
, Creative Directors, BBH
Lars Bastholm
, Chief Digital Creative Officer, Ogilvy
Stan Joosten, Innovation Manager, P&G

It’s my plan to provide daily (errrr. . .nightly) updates here, so long as I don’t just collapse into bed after the group assignments and wine-soaked dinners. Hope to meet you here—

Cathy Monetti

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